Training with Dignity and Respect
Innovations Training sessions are based on treating all people with dignity and respect, without exception.
People are hungry for this message and respond quickly and well.
Topics available as Half Day Seminars, Full Day Working Sessions, Lunch and Learn Programs, Audio-Conferences,
Conference Breakouts, or Keynote.
Session Descriptions below are a partial listing of available topics. Gail tailors your training to fit your group and creates new sessions upon request. Teleconference Training Tapes are available for many of these sessions.
Survive and Thrive Seminar Day
click here for information sheet
The Power of Dignity and Respect:
Communication and Building Trust
"The real voyage of discovery consists of not seeking new landscapes, but having
new eyes." - Proust
This seminar is fun, designed to flow, and packed with useable materials and proven
techniques that can produce immediate results.
The Power of Dignity and Respect, Attitudes, Expectations, Stress, Nonverbal Signals,
Refining Verbal Skills, Listening Techniques, Teamwork and Cooperation, Building
and Maintaining Trust. Based on the belief that all people want and have the right
to be treated with dignity and respect as individuals.
Civility and Ethics in the Workplace
The Power of Dignity and Respect As a society, people often treat each other as objects and opportunities rather than as human beings worthy of dignity and respect. It takes self-awareness to recognize that we have personal power to control our actions and reactions to people and situations. This session is great for improving employee interactions, relationships, customer service skills and for anyone who works with or interacts with people.
"Eye of the Hurricane":
The Dignity and Respect Approach to Managing Stress
How many times have you heard that one during a stressful time? What causes us stress?
We could make a laundry list of all the external factors. Too many responsibilities.
Too many people depending on us. Deadlines. Delays. Misunderstandings. Health problems.
Worries about our children, safety, finances, past mistakes, what the future holds.
Sometimes we can feel as if we're caught in a hurricane. But at the center of every hurricane there
is something called the eye. In the eye, all is peaceful and calm. The sun is shining. We can see clearly.
The purpose of this session is to help you find that calm center within you.
- To be able to determine what causes you stress and why it does.
- To learn how to move along with the storm when you cannot control it.
- To make adjustments where you can.
- To discover where your true worth and value lie.
- To use your insight and awareness to maintain perspective.
Staff Retention and Motivation:
Slowing The Revolving Door The Dignity and Respect approach to Staff Retention.
Recruiting new staff effectively is an exercise in futility if you are losing them as fast or
faster than you're recruiting them. Become the observer and take a good look at your organization.
Learn why people leave, why people stay, and who's responsible. Identify where and why your
internal marketing isn't as effective as it could be. Determine what you have to offer employees
and emphasize it based on dignity and respect.
You Can't Buy Devotion:
Connect with the Hidden Agenda
Motivation and Morale
Everyone operates from a 'hidden agenda' that's hidden even from themselves!
90% of the real reasons we do things are unconscious and are emotionally based.
Each year companies spend big bucks on motivation. People get fired up and excited
then go back to "business as usual." This seminar isn't another package of motivational
phrases and tricks. The usual incentives such as company logo shirts and even raises
are short-term motivators. More money can't take the place of respect and trust.
A demotivating work environment can nullify your best efforts and negatively impact
employee productivity. Analyze your work environment for five basic needs. Learn
how to create an environment that encourages long term motivation.
Reward and Recognition On a Limited Budget:
Surface vs Substance
Three different companies gave the same annual reward. Even though the reward was identical, from company to company it had three different levels of effectiveness, ranging from very high to very low. What made the difference?
Effective reward and recognition programs reflect the philosophy of the organization and build on its goals and objectives. Ineffective programs can set up an adversarial relationship between the organization and it's employees. It doesn't matter whether you have an existing reward and recognition program or are starting one from the ground floor. The principles and focus of this session will identify tools you can use to make the most of your investment, whether you have a large budget or just a few dollars to spend.
Lock N Load
Mastering Change
When introducing change, using the word itself sets up barriers and resistance. This is because people, who are basically self-centered and take everything personally, will be confronted with the big three: fear, uncertainty, and doubt. These show up when points of reference that we are accustomed to using to define our world and our role in it are no longer valid. To once again feel comfortable, we must either find or create new points of reference.
This session includes Dignity and Respect principles, the Big Three change inhibitors, approaching change as a concept to be mastered, using inferential thinking to create new points of reference, the threat of workplace mobbing during times of change, establishing and maintaining trust.
Employee Development Basics
Help People Reach Their Potential Training tends to bring to mind specific task knowledge.....the content of this workshop is not
how to train someone on an individual task, but how to enable leadership to assist their people in learning. Half day session includes Adventures in Memory: The Multi-Sensory Information Highway and Born to Learn: Avoid the Missed Traning Opportunity.
Mobbing, Emotional Abuse, and Risk Management: See It, Stop It, Prevent It with Dignity and Respect
Mobbing is group bullying. The term may be new to you but you will quickly recognize the behavior.
Mobbing is a syndrome with a specific pattern. One or more individuals gang up to force
someone out of the workplace through rumor, innuendo, intimidation, discrediting,and humiliation. As in most abusive situations, it is engineered to look as if the target "deserves it."
If your organization is experiencing high turnover, low morale, decreased productivity, and
high absenteeism, mobbing may already be at work without your knowledge. Seriously damaging people,
destroying teamwork and trust, negatively impacting organizational effectiveness, contributing to
possible violence, mobbing can open your organization to costly compensation claims. This subtle
and status-blind form of harassment puts everyone at risk. Awareness is key to prevention.
This cutting edge seminar is like no other. Gail is co-author of Mobbing: Emotional Abuse In the American
Workplace, the first book on this subject to appear in the US.
Go Ahead, Make
My Day!
Evaluating Performance With Dignity and Respect
Managers often cringe when evaluation time comes. Employees may become anxious.
What is the purpose of evaluating performance? Justification for pay increase?
A benchmarking tool for improvement? A preamble to termination proceedings? An
opportunity for meaningful communication? Whether you use 360 evaluation programs,
performance and planning conferences, or rate people on a scale from 1 to 10,
you'll gain insight and awareness from this session.
We Have A Situation
... Disciplinary Action or Mentoring Opportunity?
There at least nine definitions for the word 'discipline.' Only one of them includes the word
'punishment.'
Most employees don't intentionally violate policies and procedures.
No one looks forward to dealing with this type of situation but sometimes it is
unavoidable. Check the policy and then check your own attitude.. Can a potentially
uncomfortable meeting turn into a mentoring opportunity? A dignity and respect
approach might make the difference.
Launch a Schooner in a Parking Lot?? Not this Week
aka "What Floats Your Boat?"
This seminar of key elements gives an overview and a 'toolbox' to put to immediate use
in the work environment. Great for newer managers, those who are unfamiliar with
the concepts, as a refresher for the experienced, or for those who've had previous
training and can't seem to apply it as effectively as they'd like.
Includes:
- 'Balancing Your Ballast' Motivators
- 'Don't Shoot A Hole In The Hull' Demotivators
- 'Who's The Crew?' General Review of perceptual /organizational styles
- 'Leaving the Dock' Supervisors and Employees strengths and expectations
- 'Is Someone With Vertigo In The Crow's Nest?' Sensory Preferences and how
they affect work performance
"Training With A Can-Do Attitude "
Innovations "Training With a Can-Do Attitude" ®
P.O. Box 552
Roland, IA 50236-0552
phone: (515) 388-9600
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